Ordering Instructions and Contact Information
SKID and SKEG PRICES INCLUDE POSTAGE AND HANDLING (US orders US Funds)
Email Orders
PLEASE USE MY GMAIL ADDRESS for general information. Gmail is better at screening spam plus I can read and reply easier when I'm away from the primary computer. I've removed all the "mailto" tags to foil the spambots so you'll have to type my address in your message but they're pretty easy addresses to remember. Spam is a huge problem so don't send attachments other than simple JPEGs and avoid words and terms commonly used in spam. If possible include soaring related terms like skeg, skid, winch, turnaround, LSF, or sailplane so your message can be filtered from spam messages. In the unlikely event you don't receive a reply within 24 hours CHECK YOUR SPAM FILTER CONFIGURATION and try again.
Email orders under $50 usually ship the next day with an invoice enclosed. Include your AMA or LSF number or club affiliation so I know you're not a cyber hooligan (unless you've ordered from me before).
Mail Orders
Skid and Skeg prices include postage and handling so just add up what you want and send a
check or money order to:
Phone Orders
I've temporarily removed my phone number because of the non-soaring nuisance
calls. The majority of orders and technical issues can be handled through email however If you require voice communication send me an email with a contact phone number.
Skeg/Skid Payment
Pay Pal is the preferred payment method for skids and skegs. Using the Pay Pal Shopping Cart Button reduces the chance of error filling filling orders. Even though they take a 3% cut
Winch/Turnaround Payment
The payment method in order of preference is Postal Money order, personal check, Pay Pal and there's always good old cash. I've never had a problem sending or receiving cash through the mail but stories of cash sniffing postal dogs are worrisome so take appropriate precautions and if possible let me know you if you are sending a cash payment. I'm not set up for credit cards except through Pay Pal. DO NOT SEND ME YOUR CREDIT CARD NUMBER. Pay Pal is a quick and easy way to send payment and I've never had a problem but they take a 3% cut, ouch. Make payment payable to :
Don't send payment for Winch Kits or Turnarounds until
availability is confirmed.
Shipping
Skid and Skeg orders usually ship the next business day after receipt via First Class
Mail. Contact me if you don't receive your order within a week.
Winch kits, assembled winches and TA4 turnarounds are shipped via UPS Ground. UPS will email you a shipping confirmation and tracking number when your kit ships. Be sure to send your correct shipping address.
Winch Kits WILL NOT SHIP to addresses not listed in the UPS address database until address is confirmed (UPS Charges me if your address in wrong). To avoid a shipping delay, check your address Post Office Zip Code Lookup. UPS will accept packages to addresses not listed but the shipper must waive a bunch of rights and agree to pay extra costs and a lost package might be difficult to recover.
FOREIGN SALES
Foreign Sales are just too complicated and time consuming so I don't sell outside the USA including Canada however Hobby Club stocks my skids and skegs and can handle foreign sales.
Important Conditions of Sale
As a condition of sale, the purchaser acknowledges the inherent risks of operating radio controlled aircraft and building and operating motorized winches and pulleys and accepts full responsibility for determining the suitability and the safe use of this product (s) and agrees to indemnify and hold harmless Tim McCann for any loss or injury related to this product(s). DANGER! SAILPLANE WINCHES AND PULLIES REQUIRE SPECIAL SKILLS AND TRAINING TO ASSEMBLE AND OPERATE SAFELY AND MUST BE DISABLED IN THE ABSENCE OF A QUALIFIED OPERATOR. THE OWNER AND OPERATOR ASSUME FULL RESPONSIBILITY FOR THE SAFE USE OF THIS PRODUCT (S). THERE IS NO WARRANTY EXPRESSED OR IMPLIED FOR THIS PRODUCT (S). RETURN POLICY: This product(s) may be returned for any reason for 30 days from the date of delivery for a full refund however the purchaser is responsible for return shipping costs. Payment or completion of the order form or receipt of conditions of sale by electronic media or utilization of this product(s) represents acceptance and acknowledgement of these conditions and safety warnings.